CLASS REFUNDS

We do understand that things come up, but as a business, we have to consider the costs involved in reserving and holding seats for people who don't show up.

 

When tickets are booked (ours are almost always fully booked) others miss out on the seat. We have to purchase class supplies a couple of weeks in advance so by the time your class arrives we have already spent the cash allocated for your ticket on the supplies needed to teach your class and for classes that require pre-work, we will have paid an artist to complete it. The holding of your seat means we also lose out on trying to fill it again.

 

Instead for those who are kind enough to let us know in advance, we gladly offer the option of credits. You can use that credit for any time in the next 12 months.

Unfortunately, though, to be clear we do not otherwise offer refunds.

STORE REFUNDS

Generally speaking, we do not offer refunds.

 

We will gladly replace any item damaged in transit to you, but we do not offer refunds for change of mind. 

All sales are final.

WE ARE INSURED

Allianz Australia Insurance Limited

ABN 15 000 122 850

Phone: 1300 20 30 60

Public Liability Limit: 20 Million

Policy Number: 109RN19967COM

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